The Millennial Shopper's Journey: Unveiling Online Behavior & Trust Factors

In Brief Shopee and Tokopedia emerged as the dominant online shopping platforms among millennials in Surabaya and Jakarta, capturing significant market shares. Businesses can leverage these platforms to reach a vast audience and tailor their marketing strategies accordingly. Trustworthiness and good ratings/reviews are the primary factors driving millennials’ choice of online shopping applications. Building consumer […]